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Quality, Not Quantity, Is the Key To Success in Social Media

by Naomi Cooper May 27, 2013

Quality, Not Quantity, Is the Key To Success in Social MediaThere are endless ways to participate in social media: various sites, videos, comments, sharing, blogging…the list goes on and on. For dentists, and business owners in general, who are looking to get started in social media, the sheer volume of the opportunities to engage can be overwhelming.

There is no need to get frustrated before even starting. Participating in social media is all about connecting with your patients, friends and colleagues. For example, it is better to regularly engage on Facebook (for instance) a few times every week, than to sporadically post random information on Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram and YouTube. Find one or two sites that are most comfortable for you, and that you know your patients are also engaged in, and start there. As your comfort level increases, you can start to branch out to more sites.

Varying your content will also help to increase the quality of your activity. This will help to keep your content fresh and engaging. Here are a few ideas to get you started:

  • Sharing links to trade-related articles
  • Posting a thoughtful comment on others’ posts
  • Uploading a video to YouTube the brief video could offer a tour around your office, or an update on the latest technology in the office
  • Commenting every blog that you read
  • Posting photos
  • Responding to patients’ feedback when shared online

And one more aspect of Quality as it relates to social media would be Consistency. Posting one article every few weeks is not going to build your audience. Create a social media calendar for your office, and continually engage on a regular basis. Your audience will start to know when to expect to see your information, and you will be building credibility along the way.

Getting started in social media can seem daunting at first. By putting a little thought into your strategy, and creating a plan of action, you will be on your way in no time at all.

Have you integrated a social media marketing plan for your practice? What were some of your initial successes? Do you have any advice for those looking to get started? Please share your ideas below.

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Social Media 101: Reaching Your Dental Patients via Pinterest

by Naomi Cooper February 26, 2013

Social Media 101: Reaching Your Dental Patients via PinterestNot only did Pinterest grow to 18.7 million users in March 2012 from its launch in March 2010, but it’s also a known hub for the dental practice’s ultimate target demographic: Moms. Moms love “pinning” stories, photos and articles to their Pinterest boards. For dentists who have a true general or family practice, and especially for pediatric dentists and orthodontists, Pinterest is the latest addition to the practice’s social media arsenal.

Think of Pinterest as an online pinboard or vision board. Users pin images to their own boards, and these boards are visible not only to the followers of the user, but also to the public so that other Pinterest users can also see the pins.

According to the Huffington Post, 80% of the pins on Pinterest are “repins”. When users repin images from one of your boards, it increases the opportunity to gain new followers, and, it creates a link back to your website, helping to improve your website’s SEO. The higher your website ranks in search results, the greater the chances of reaching new patients when they are searching online for a dentist.

Last November, Pinterest added business pages, enabling businesses to more easily connect with users. If you are interested in using Pinterest for your dental practice, but not sure what pictures or content to include, here are a few ideas to help you get started:

  • Pictures of the dentist(s), staff members and office photos
  • Celebrity Smiles
  • Before and After pictures of your satisfied patients
  • Personal interests – do you like to cook? Include images of your favorite dishes. Like to travel? Pin photos of your favorite destinations.
  • New equipment or technology in the practice

The best aspect of Pinterest is the freedom of creativity. In this social media site, you can truly customize your profile to reflect your personality as both a dentist, and an individual. And pinning material that you think is of interest to your patients is another way to grow your Pinterest following.

Pinterest can be addicting and fun to use, and when implemented in a strategic way, it can help foster connections between your dental practice and both active and new patients.

Have you considered using Pinterest on a professional level? Do you think it would help you reach your target patients? Why or why not?

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Getting Your Practice Online and Engaged in Social Media

by Naomi Cooper July 31, 2012

Getting Your Practice Online and Engaged in Social MediaHave you been thinking of increasing your practice’s online presence, but not sure how to get started? An increasing number of dentists have become familiar with using social media in their personal lives, but may not be comfortable or know where to begin incorporating social media into the practice’s marketing plan.

Here are a few ideas to consider when beginning your social media campaign:

What sites are you already familiar with? This will help ease you into social media if you are using a site that you are comfortable with.

What sites do your patients use? If you do not know, have your staff begin asking patients each day and keep track of the responses. Particularly pay attention to the sites used by patients who are most similar your “target patient”.

There are endless ways to participate in social media online. The most popular sites include Facebook, Twitter, Pinterest, and Google+. It’s important to remember that, with social media, quality is more important than quantity. So if you feel you only have time to engage on one of these sites, it is better to actively participate in just one site and build your audience with thoughtful and timely posts. Once you have mastered one site, you can then think about expanding into more.

Social media is the biggest buzzword to hit the dental profession in decades. Having a presence on social media sites serves to increase the traffic to your practice website and helps new customers to find your information when searching online for a dentist.

Is your practice online? What sites have you found to be most useful for your practice? Did you have any hesitations while getting started? Please share your thoughts below.