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online marketing

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How to Create the Best Social Media Post for Your Dental Practice Profile

by Naomi Cooper March 4, 2015

How to Create the Best Social Media Post for Your Dental Practice ProfileJust 10 years ago, no one had ever heard of Facebook. Now it’s the leading social media site in the world, and a host of other sites compete for users’ attention. From Twitter to LinkedIn to Instagram and beyond, there is certainly a social networking site to suit every personality.

When using social media as a marketing tool for your dental practice, it can be hard to determine what sites to engage on, and even harder to figure out what exactly to post on your practice’s profile each day. Not to mention the fact that a post that might be really engaging to Facebook users may not resonate on Twitter.

What to do? Check out this helpful infographic to learn what types of posts work best across various social media platforms.

Ultimately, your audience is the most important factor to consider when creating social media posts. Know what your patients like, their interests and even what social networking sites they use most often. Having a firm grasp on the types of content your patients like to see will help to make the best of your social media campaign.

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Your Dental Patients Are Online – Are You?

by Naomi Cooper February 11, 2015

Your Dental Patients Are Online – Are You?According to a recent whitepaper from G/O Digital, 72% of online health seekers began their last search for a healthcare provider on a search engine. Patients utilize the Internet when conducting healthcare-related research now more than ever before. If patients are online, then dentists need to be too.

Have you Googled yourself lately? What comes up? If your website is not appearing on the first page of the SERP (search engine results page), that means you may be missing out on countless new patient opportunities.

Make sure that you have an online marketing strategy that includes a mix of SEO, social media and online patient reviews all anchored with a modern website.

Still unsure of the importance of having an online presence for your dental practice? Check out this infographic from G/O Digital to learn the top 6 e-marketing tools every dentist needs to know.

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Online Reviews: Find Out What Sites Your Patients Use Most 

by Naomi Cooper February 4, 2015

Online Reviews: Find Out What Sites Your Patients Use Most Creating a digital presence for your dental practice is a no brainer. Patients turn to the Internet when researching local dentists, and so it is important that your information is available online and giving patients a terrific first impression.

Online patient reviews, along with your practice website and social media, help patients learn about your practice before they make their first appointment, and are becoming increasingly important parts of their decision making process.

A recent blog from ReviewTrackers.com reports that the number of patients using online reviews to search for a doctor has jumped 68% from 2013 to 2014. The blog also says 61% of patients turn to online review sites before they select a doctor, reinforcing the importance for dentists to commit to getting more online reviews, especially if they don’t have many yet, or if it has been awhile since any reviews were posted.

With so many online review sites on the web today, it’s hard for dentists to know what sites to direct patients to. The study quoted in the ReviewTrackers blog shows that Yelp and Healthgrades are the most widely used and trusted of all the online review sites, followed by RateMDs, Vitals and ZocDoc.

Do you know what your patients are saying about your practice online? Take a proactive approach and build a collection of patient testimonials. Prospective patients are researching your practice online. Make sure what they see is an accurate and positive reflection.

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Dental Marketing Solutions for 2015

by Naomi Cooper January 14, 2015

Dental Marketing Solutions Looking to jumpstart your dental practice marketing? Or have you tried marketing in the past, but didn’t see any positive return from it?

It’s the beginning of a new year. It’s time to take charge of your practice growth and generate new patient flow. Implementing a marketing strategy will not only help attract new patients – while maintaining relationships with your existing patient base – but will also take the guesswork out of marketing.

I’m happy to announce the 2015 dates for my Smart Marketing Solutions seminar with Pride Institute. In the seminar, I’ll talk with you about how to create an overall marketing plan that includes mix of traditional and modern marketing techniques for your practice, including:

  • Effective dental practice websites
  • Social media strategies
  • Online patient reviews
  • What goes into a comprehensive online marketing plan

For more information, and to register for a seminar near you, click on the links below. Hope to see you in 2015!

Washington DC – February 27-28

San Francisco – April 17-18

Atlanta – October 9-10

Chicago – December 4-5

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New ADA Resource: The Practical Guide to Internet Marketing

by Naomi Cooper January 7, 2015

internet marketingThe American Dental Association has just announced the publication of their new book, The ADA Practical Guide to Internet Marketing. It’s a comprehensive resource filled with valuable information on all things related to online marketing. I was fortunate enough to have the opportunity to author two chapters in the book, and am excited to share a few excerpts here with you.

I was first asked to share tips on how to build a solid marketing foundation for the dental practice.

If you’ve tried marketing before and it didn’t work, it is well worth it to give it another shot.
 The marketing industry as a whole has gotten much more scientific in recent years. Dentists
 no longer have to cross their fingers and hope for the best. There is an abundance of tracking mechanisms designed to provide real-time data, so that dentists can make educated marketing decisions. If something isn’t effective, you’ll know very quickly and can change gears, saving you time and money. Plus, there are countless numbers of tools available to dentists now that didn’t exist just a few short years ago. If you’ve been hesitant about marketing your practice, now is the time to jump back in

I also was asked to write on the topic of SEO, or search engine optimization. SEO is one of the most important online strategies yet many dentists are not completely familiar with the concept.

The one universal truth of SEO is that content is king; to improve your rankings, both website visitors and search engines must perceive that you are a subject matter expert based on the depth, specificity and freshness of your website’s content. In the words of Rand Fishkin, founder of Moz.com and a preeminent SEO expert: “Best way to sell something: don’t sell anything. Earn the awareness, respect and trust of those who might buy.”

With 10 total chapters, the ADA turned to several industry leaders for insights into everything from content creation, social media, blogging and even covering the legal considerations for digital marketing. The book is sure to become a trusted resource for dentists and their teams. Click on the image above to learn more about it and find out how to order a copy for your practice!

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Online Marketing for Dentists: What Are Your New Year’s Resolutions?

by Naomi Cooper December 31, 2014

Online Marketing for Dentists: What Are Your New Year’s Resolutions?Hard to believe that we’ve reached the end of another year. As we reflect on 2014 and look ahead to 2015, it’s time to set goals for ourselves, both personally and professionally.

If you are looking to up your marketing game in the new year, but not sure where to get started, here are 5 possible resolutions for you to consider:

  1. Upgrade your practice website with the latest functionalities
  2. Make a focused effort to ask for more patient referrals and online reviews
  3. Build a social media calendar so that your social media profiles are always updated
  4. Create videos with your smartphone to upload to your website and social media profiles
  5. Start a blog to not only stay in contact with patients year round but also contribute to your overall SEO strategy

I wish the very best to all of my Minoa Marketing colleagues, friends and clients in the coming year. Thank you for sharing your knowledge, experience and inspiration over the past twelve months, and I look forward to continuing our relationships in 2015. Happy New Year!