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online marketing for dentists

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Dental Practice Websites: Committing to SEO in 2014

by Naomi Cooper January 5, 2014

Dental Practice Websites: Committing to SEO in 2014Online marketing has indelibly changed the way dentists market their practices. If you haven’t been keeping up with the latest strategies, 2014 is the perfect time to jump on board.

Take your dental practice website, for example. If it has been a few years since it was last updated, it is very likely that modern SEO (search engine optimization) tactics are not in play, making it more difficult for prospective patients to find your website.

As it has been said, the only constant in the world is change, and Google is no exception. There have been several significant updates to its search algorithms in just the past 12 months, and unless you are a full-time SEO specialist, it can be difficult to stay on top of.

For more details on these updates, you can read this article from Yahoo Business outlining the latest regarding Google’s updates, specifically named Hummingbird, Panda  & Penguin.

At the end if the day, when Google makes changes to the way the search engine ranks results, it affects not just big corporations, but all businesses trying to reach new customers. With the changes that have been implemented, you could be wasting money on ineffective and outdated SEO strategies.

For example, do you have a local SEO strategy? Are you prioritizing producing video for your website and YouTube channel? Do you have an on site blog that you contribute original content to on a regular basis? And if you’re still depending on a backlink strategy, you should know that Google is now more focused on social media engagement than links.

If you’re not sure what tactics your website relies on for SEO, don’t fret. Dentists should not feel as though they are responsible for executing SEO tactics themselves — as always, I strongly recommend outsourcing! Work with trusted professionals like Sesame Communications or WPromote and keep your online strategies — including SEO — functioning most effectively!

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Cultivating Online Synergy for Your Dental Practice

by Naomi Cooper July 16, 2013

Cultivating Online Synergy for Your Dental PracticeWith dental patients becoming increasingly reliant upon the Internet for healthcare information, a dentist’s online reputation is more important than ever. Just a few years ago, it was enough for dentists to have a static website that was nothing more than an online version of their practice brochure. These days, the website is a powerful marketing tool, functioning best when supplemented by online efforts such as social media and online patient reviews.

According to recent whitepaper on social media marketing by Dr. Lou Shuman, DMD, CAGS and Diana P. Friedman, MA, MBA, respondents to a national survey of 88 dental and orthodontic practices administered by Sesame Communications confirmed that social media continues to provide a strong driver for practice website traffic. In fact, more than 91% of dentists surveyed agreed that social media helps drive traffic to the practice website.

And one of the most crucial things a dental practice website needs is third-party validation from around the web to give it additional credibility. When patients “Google” their prospective new dentist’s name, they will not only find that dentist’s website, but also all the other websites in those search results that feature information about that dentist. This is what constitutes “social proof”.

Content on social media and online patient review sites plays an important role in building social proof and driving traffic to a dentist’s website. Social media websites such as Facebook and Twitter give dentists multiple opportunities to stay connected with patients on an ongoing basis. And patient reviews on Yelp! and Google+ Local carry at least as much, if not more, weight than the information on the dentist’s own site because it’s ostensibly from a neutral source. These types of social proof from other places around the web serve to corroborate the information provided on the practice’s own website, giving prospective patients a well-rounded picture of the dentist and the practice.

It is essential for dentists to have a strong online presence in order for patients find them when searching online. A dentist’s website, social media profiles, and online patient reviews work cohesively to create online synergy. They provide more ways for patients to connect with the practice—and learn about the services available that might help them achieve their ideal smile.

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Building Trust Online: 4 Strategic Tips for Dentists

by Naomi Cooper June 11, 2013

Building Trust Online: 4 Strategic Tips for DentistsWhen I am consulting with my dentist clients from across the country, there is always one absolute in every conversation about their dental practice marketing needs – internet marketing. While it was not even an area of interest just a few short years ago, internet marketing is playing an increasingly important role in dental marketing strategies, whether we discuss social media, website design, blogging or search engine optimization.

According to Sesame Communications, 80% of adult Internet users search for healthcare information online. This represents countless opportunities for dentists to reach potential patients online.

An essential component of any internet marketing strategy is something that’s hard-won and easily lost – TRUST. And building trust online is just as hard as it is offline. Maybe even harder. It seems like anyone can have a website, so how do you differentiate your practice website and your practice as a trustworthy dental care provider?

  • The first step is building a cohesive online presence, including your practice website as well as your online profiles (social media and consumer review sites).
  • Your practice website should be updated and contain links to your Facebook, Twitter, and other social media profiles.
  • If you have a blog, be sure to feature it on your site. And share your blog posts across your social media profiles.
  • Likewise, on any website where your practice has a profile (such as a consumer review site such as Yelp or Google+ Local), be sure to have all current contact information clearly visible and provide links to your website and blog.

The strategy is having a strong online presence to create a momentum for your dental practice. The above various online platforms (blogs, social media, websites, and consumer review sites) should all work together so that when patients are searching for a dentist online, they come across multiple channels broadcasting your message and validating your practice as the one they need to call.

For more ideas on cultivating online trust, check out my Sesame Communications article here.

How do you manage your online reputation? What strategies have worked well for you?

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SEO for Dentists: The Online Marketing Tactic Not to Be Ignored

by Naomi Cooper May 9, 2013

SEO for Dentists: The Online Marketing Tactic Not to Be IgnoredSearch engine optimization, or SEO as it’s more commonly called, is not just for large corporations. Businesses of all sizes, including dental practices, need to employ SEO tactics in order to drive traffic to their business websites, and cast a wider net in order to reach more Internet users.

Understanding SEO, however, is no simple feat. Strategies are constantly changing as Google and other major search engines often adapt their algorithms, sometimes on a daily basis. There is an entire industry of SEO specialists who spend their entire work week staying on top of and employing the latest tactics for their clients. Of course, dentists could take the time to study the science behind search engine optimization, but who really has the time?

For dentists who are looking to get a basic foundation of understanding of search engine optimization, check out this recent blog from the always informative Marketingprofs.com on how to (kinda) become an SEO expert in 10 minutes.

SEO isn’t just a passing trend; nor is it just for corporations. Dental practices of all sizes benefit from smart SEO practices. After all, patients won’t be able to find you if they don’t know you are there!

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Twitter for Dentists: Using Social Media to Grow Your Practice

by Naomi Cooper April 23, 2013

Twitter for Dentists: Using Social Media to Grow Your PracticeHere on the blog, we often talk about social media, with many posts have been geared toward Facebook.  We haven’t, however, talked much about Twitter. While not as universally used as Facebook, Twitter still boasts 500 million users. This social media site remains a successful method for dentists to reach new patients and connect with both the local and online communities.

What’s unique about Twitter is that every single word you’ve ever tweeted is public and searchable unless it was specifically marked private. That means anyone who happens to be searching for any of the keywords you’re tweeting about will find your tweets. This is an incredible way to build a loyal base of followers, regardless of whether they actually know you or not. And because about half of Americans don’t have a dentist, if your Twitter followers are in your local area, they certainly have the potential to become your patients when they’re ready.

I recently came across this informative blog highlighting Twitter from the social media guru Jeff Bullas. Click here to read the blog and discover his 40 ways to increase your Twitter followers.

Facebook is not the only option when it comes to connecting with your patients online. Twitter is a simple and quick way for dentists to distribute information and engage with followers within a matter of seconds.

Do you use Twitter in your dental practice? What has made it successful for you?

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Social Media 101: Best Practice Tips for Your Facebook Dental Practice Page

by Naomi Cooper January 28, 2013

Social Media 101: Best Practice Tips for Your Facebook Dental Practice PageIn our previous post, we talked about the reach of Facebook, and how to set up a page for your dental practice. Social media is all about engagement, so simply having a page is not enough. Updating your page with consistent posts and a variety of relevant information is what will help you get the most out of your social media experience.

Here are 3 Best Practice Tips for your Facebook page:

  1. Importing your business contacts to Facebook will help to spread the word to your associates of your new page, and will encourage everyone to “Like” your page. Once a user “Likes” your page, your posts should appear in their News Feed, prompting more interactions.
  2. Take the time to “Like” your friends’, family’s and colleagues’ pages as well. This will foster goodwill among your business contacts, and will help to expand the reach of your own page.
  3. Keep the information on your page fresh and current. Ideally, aim to post content a maximum of 3 times per week to your page. Each day, try to log on for just 15 minutes and interact with your “Friends” by liking, sharing and/or commenting on their posts. The more interactive you are, the better!

For more information on how to maximize the reach of your dental practice Facebook page, click here to read a brief post on Facebook Insights.

If you feel like updating your Facebook page is too time consuming, check out my previous post on creating a social media calendar for your dental practice. It is a great tool to use to keep your Facebook, and all social media profiles, updated without taking up too much of your valuable time.

In our next post, we will dive into Google+ and how this social media site impacts your dental practice website’s SEO.

Have you set up a Facebook page for your practice? Please feel free to share any comments, questions or experiences below.