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Minoa Marketing

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Increasing Patient Loyalty: How Do You Connect with Your Existing Patients?

Naomi Cooper July 18, 2012

Increasing Patient Loyalty: How Do You Connect with Your Existing Patients?Increasing patient loyalty is an important way of maintaining, and growing, your dental practice. While it may seem like a no-brainer, taking that extra step to connect with your patients can really make a lasting impression.

Whether you are active in social media, or prefer to do things the old-fashioned way, click here for a link to an informative blog from Dental Heroes highlighting 4 quick and easy (not to mention low-cost) ways of fostering loyalty in your existing patients.

What are some of the ways you keep in touch with patients? What has worked well for you? Please share your experiences below!

Increasing Patient Loyalty: How Do You Connect with Your Existing Patients? was last modified: March 28th, 2016 by Naomi Cooper
Tags:Dental Marketing, Email Newsletter, Facebook, Google+, Internal Marketing, Minoa Marketing, New Patient Communication, Patient Loyalty, Referral Acknowledgement, Twitter
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About Naomi Cooper

Naomi is a published author, a sought-after speaker and a dental industry opinion leader. Naomi advises dental manufacturers, associations and service providers, offering strategic and ongoing marketing implementation services, generating budgets and timelines, facilitating vendor introductions and creating a system of ongoing marketing accountability. She also serves as Chief Marketing Consultant for Pride Institute, which for the past thirty-five years has been considered one of the leading practice management consulting firms in the dental profession.

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With respect to innovative marketing approaches, Naomi is at the forefront. From megabrand management to project based work Naomi is extremely comfortable and incredibly passionate. Within the professional dental arena, Naomi is both a fixture and an icon. 
Howard KleinPresident/OwnerLanmark360
I truly enjoy my working relationship with Naomi. I find her to be dependable, intelligent, and pleasant…my time with her is very well spent, as she tailors her approach to my specific needs masterfully. I highly recommend Naomi to anyone who wants to have a focused approach to his or her business marketing.
Amir H. HagShenas, DDS, FAGDSilicon Valley Smile SolutionsLos Gatos, CA
While marketing can be a foreign topic to many dentists, Naomi really breaks it down, showing how it can be fun and easy to implement in the dental practice. You’ll come away with lots of fresh ideas, concrete action items and a whole new marketing vocabulary!
Howard Farran, DDS, MBAFounder/PublisherDentalTown Magazine
It’s rare to find marketing executives like Naomi that do real, rigorous work for their clients and put their clients’ interests at the forefront of their engagement. Even more rare is someone who does it with such integrity and personal warmth.
John SchwartzVice President and General ManagerUBM
We highly recommend Naomi. It’s great to get someone with lots of marketing experience who can think outside the box and help you achieve your goals!
Heather Anderson, DDSFountaingrove DentistrySanta Rosa, CA
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